9999k's Terms and Conditions — Good to Know

9999k (hereinafter referred to as the "Platform", "we", or "9999k") is an internationally licensed online gaming platform specifically optimized for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 9999k and any user of the Platform.

By using the platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any of the terms, please refrain from using the platform.

• These Terms and Conditions apply to the website, mobile app, and all digital services provided by 9999k.
• 9999k reserves the right to modify or update these Terms and Conditions at any time.
• The latest version of the terms and conditions will always be published on this page.
• Continued use of the platform after new terms are published will be considered your acceptance of those changes.
• For this agreement, the English version shall serve as the authoritative reference.

To create an account on 9999k, you must provide accurate and truthful information. Each user may hold only one account. Creating multiple accounts is a direct violation of these Terms and Conditions.

Users are solely responsible for maintaining the security of their account. Never share your login credentials, password, or OTP with anyone.

• The name, address, and phone number provided at registration must be accurate and truthful.
• A copy of your national ID card or passport may be required for KYC verification.
• More than one account per person, household, or IP address is not permitted.
• Depositing or withdrawing via a third party's bank account or mobile banking account is strictly prohibited.
• Contact the support team to make any changes to your account details.
• 9999k reserves the right to verify any account at any time in the event of suspicious activity.

9999k strictly prohibits minors from participating in any gaming activity. Users must be at least 18 years old to access the Platform. This is a non-negotiable requirement under 9999k's Terms and Conditions.

• No one under the age of 18 is permitted to register or use the platform.
• A government-issued ID may be required for age verification.
• Registering with false information while being underage will result in permanent account closure.
• In such cases, deposited funds may not be returned and the relevant authorities may be notified.
• Parents are advised to monitor their children's internet activity.

9999k offers a variety of bonuses and promotional offers, including welcome bonuses, deposit match bonuses, free spins, and weekly cashback. Each offer comes with specific terms that must be met.

Read the wagering requirements of any offer carefully before claiming a bonus. Under 9999k's terms and conditions, bonus funds cannot be withdrawn directly.

• The welcome bonus is available to new members only and applies to the first deposit.
• Each bonus has a specific wagering requirement (typically 10x–30x) that must be fulfilled.
• Attempting to claim bonuses through multiple accounts will result in account termination.
• A maximum bet limit may apply when wagering with bonus funds.
• 9999k reserves the right to cancel or modify any promotion at any time without prior notice.
• Bonuses will be revoked if a user is found to be ineligible or if fraudulent activity is suspected.

9999k provides fast and secure payment services via Mobile Banking, Nagad, and Rocket. All transactions are protected by SSL encryption. Certain payment policies must be followed in accordance with 9999k's Terms and Conditions.

• The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 500.
• Only payment methods registered under the account holder's name are accepted.
• Deposits are generally instant; withdrawals are processed within 1–24 hours.
• Large withdrawals may be held pending until KYC verification is complete.
• 9999k strictly follows AML policies to prevent money laundering.
• Additional verification documents may be requested for suspicious transactions.
• If a technical error results in an incorrect credit amount, 9999k reserves the right to reclaim those funds.

9999k offers multiple gaming categories including Sports Betting, Live Casino, slots, and fish games. While each game has its own rules, certain general betting policies apply to all users.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a technical error causes the outcome of any game round to be uncertain, 9999k reserves the right to void that round.
• Any account found exploiting software vulnerabilities to gain irregular winnings will be suspended.
• If an event is cancelled in Sports Betting, the staked amount will be refunded.
• In Live Casino, the dealer's decision is considered final.
• 9999k is not responsible for any network issues affecting gameplay.

9999k believes gaming is a form of entertainment, not a source of income. Promoting responsible gaming is a core part of our Terms and Conditions. 9999k provides tools to help users manage and control their gaming activity.

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Temporarily deactivate your account for 24–72 hours at any time.
• Gaming History: View your full gaming and transaction history at any time.
• Support Link: A guide to professional assistance for gaming-related issues.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We are always here for you.

9999k treats the protection of users' personal data as its highest priority. Under the security provisions of our Terms and Conditions, collected information is never sold or disclosed to third parties.

• All data transfers are secured with 256-bit SSL encryption.
• Payment details are not stored on 9999k's servers.
• Personal information may only be shared with authorities when required by law.
• Users will be notified if unusual activity is detected on their account.
• For our full privacy policy, visit our Privacy Policy View page.

9999k reserves the right to temporarily or permanently suspend any account under the following circumstances. This is an integral part of our Terms and Conditions.

• Evidence of operating multiple accounts.
• Registering with false or misleading information.
• Attempting to abuse bonuses or promotions in a fraudulent manner.
• Suspicion of money laundering or any other illegal activity.
• Engaging in harassing behavior toward other users.
• Attempting to hack or manipulate the platform's software or systems.

To close your account voluntarily, contact our support team. You will be given the opportunity to withdraw any eligible balance before the account is closed.

For any dispute or complaint, 9999k follows a transparent and fair resolution process. In accordance with our Terms and Conditions, the support team will first attempt to resolve the matter directly.

• An initial response will be provided within 72 hours of submitting a complaint.
• Complex cases may require up to 14 business days to investigate.
• In disputes over game outcomes, server logs will serve as the final evidence.
• If a dispute cannot be resolved through support, it may be escalated to the licensing authority.
• All dispute resolution proceedings are conducted in both English and Bengali.

9999k reserves the right to update these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the Platform.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of this page.
• Contact our support team if you need a copy of any previous version of the terms.
• Users are advised to review this page regularly at their own discretion.